Returns & Exchanges
We want you to feel the ultimate comfort of your Lola Blanket, but if you are not completely satisfied, we offer a 30-day return window for all unwashed and unused items. Our goal is to ensure your home remains your sanctuary with products you truly love.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Item
Carefully place your blanket in its original packaging to ensure it remains clean and protected during transit.
- 3.Print and Attach Label
Download the prepaid shipping label provided via email and securely attach it to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.